Communications in the company have become much easier to control due to general reports on managerial conversations in all branches.
The system allows tracking general statistical information and call records. Since different departments need to perform similar communications tasks (contact local partners and clients), a common database of successful calls helped organize a Corporate University with training materials on sales and negotiations. The company's employees were given the opportunity to organize and participate in video conferences through the platform, and this helped strengthen the corporate culture and simplify negotiations with clients by connecting specialists from other cities.
In addition, the system helped to implement uniform high communication standards for all company divisions: smart call distribution, voice menu, call forwarding to a familiar manager, “black/white” list and much more.
simplify and speed up business processes, strengthen connections benin cell phone number list between branches and, as a result, increase sales. This was achieved by increasing overall telephony standards, increasing the professionalism of managers and connecting all necessary specialists to negotiations, regardless of their location.