Nextiva does not have a free plan

[suchona.kani.z]

Alternative : Heroic Inbox

2. Nextiva (telephone and video support)
Nextiva
Nextiva is the best VOIP phone service on the market that allows you to offer customer support via email, SMS, live chat, phone calls or documentation.

We have used this tool on several websites to provide telephone support and it has always helped us achieve exceptional results. The voice quality is excellent and customers often praise the clarity and reliability of our telephone services.

To learn more, check out our Nextiva review .

It also offers an internal chat feature for all the agents working on different tickets in progress for better philippines telemarketing data collaboration. In addition, the tool has its own CRM where you can store all the customer data.

In addition, Nextiva can be used as a cloud phone system for remote teams, to set up a phone system with auto attendant, call forwarding, call routing, personalized greetings and more.

Pro

We really appreciate the “call pop” feature that displays all the important caller details when a customer calls your business phone number.
It is the best SMS marketing tool , which allows you to segment your contact list and send targeted SMS messages to different groups.
While testing the tool, we found that it allows you to create automated workflows for emails, SMS messages, and live chat requests.
Allows you to create, manage and assign tickets yourself.